At work we have a cleaning crew that comes in the afternoon and works through the night. As usual with people who hold these types of jobs, they are very under appreciated and are often the hardest workers in the company. There is a woman I see almost everyday in her mid to late 50's and from South America, and she is probably the sweetest person you could ever meet. She practices English with me and asks me to write down new words for her so she can remember them.
Last Friday I wrote an e-mail to her manager about what a fantastic job she does. It is obvious that she really cares about doing well instead of just doing the bare minimum. She is always so friendly and willing to go the extra mile. You can just tell that she has a truly beautiful soul.
It is a nice feeling to let someone know when they are doing a great job instead of just letting people know when there is a problem.
When she came in to work today she thanked me profusely for the letter I had written and in her broken English told me that I am her treasure and that she keeps me in her heart. Made my day (:
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